Contacts

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SNCF
34 rue du Commandant Mouchotte
75699 PARIS Cedex 14

Via our website: www.voyages-sncf.com
By phone: 36 35 (34 cts per min from France)

By post

SNCF customer relations
Service relations clients SNCF, 62973 ARRAS Cedex 9, FRANCE

SNCF Punctuality Centre
37 avenue de Lyon
31503 TOULOUSE Cedex 5

Via the Internet

Customer Relations Department (new window)

Accès Plus service
0 890 640 650 (11 cts per min from France) from 7am to 10pm
Or call 36 35 and say 'Accès Plus' (34cts for 1st min and 11 cts thereafter from France)
By fax: 0 825 825 957 (from France)
By SMS: +33 610 640 650 (cost of a standard SMS)

Online booking form (new window)

By post

SNCF Freight
10 place de Budapest
75436 PARIS Cedex 09

Via our website: www.fret.sncf.com

Via our website: www.emploi.scf.com