Accompaniment service / Your fellow travellers / SERVICES+ / Everyday life / SNCF.COM - Low-speed / Accessibility

Everyday life

SERVICES+

Your fellow travellers

12/08/2008

Accompaniment service

For 15 years already, about 100 of them have been there to accompany your children, elderly or disabled people in their train trips.

Read article

Ask a question (in French)

More...

NEWS

47 topics

Winter offer: 200,000 TGV tickets

17/01/2012

New TGV catering service

06/01/2012

Viva Italia with TGV!

16/12/2011

TGV Italy

Low fares in 2012 with 100% Prem's

07/12/2011

2 travel for the price of 1

18/11/2011

Promotion

15 days to enjoy travel offers

31/10/2011

Services Promotion

JVS becomes Junior & Cie

04/10/2011

SNCF service

Whirlwind travel through Europe

27/09/2011

TGV is 30 - 300,000 tickets go up for grabs!

13/09/2011

100% Prem's TGV trains for the holidays!

08/09/2011

Take a folding bike on the train

01/09/2011

BIKES ON TRAINS

Electric scooter hire - Paris is your oyster!

01/09/2011

Deaf and hearing-impaired travellers

19/08/2011

travel information disabilities

Head down to Mont Saint-Michel

12/08/2011

A first class summer

01/08/2011

Promotions

Carte Senior deal

01/07/2011

TGV fares at a glance

24/06/2011

prices, fares

Get a change of scenery with TGV!

08/06/2011

Weekend breaks in France with TGV.com

20/06/2011

Weekend break ideas

Cheap travel for 26-59 year olds

01/06/2011

Discount card

12-25 year olds, holidays are here!

01/06/2011

Discount

Summer TGV offer!

30/05/2011

Promotion

See the art of northern France

16/05/2011

Museum discounts in N. France

Programme 'T'

27/03/2011

experiment, information services

First in the 'Vu du Train' series!

14/03/2011

TOURIST GUIDE

Get behind the scenes

12/09/2011

Rail traffic

Keep moving

26/01/2011

SNCF Applilab

Join the Transilien innovation community

06/01/2011

ideas, services

Delay of Lunéa train 4295

04/01/2011

Inquiry report

An eleventh platform for Lyon Part-Dieu

07/12/2010

Platform K - Lyon Part-Dieu Station

First interconnected tram-train service!

06/12/2010

Tram-train, Mulhouse

Step into the age of e-ticketing

02/12/2010

'Grand Voyageur' programme

Box TGV comes to Eastern France

01/12/2010

Wi-Fi, in-train internet

Connecting Brittany with the South

29/11/2010

TGV, Rennes, Montpellier

iDTGV on your iPhone

09/11/2010

Mobile, application

The SNCFDIRECT family is growing

30/09/2010

TER Mobile

Travel with Tania Young

21/09/2010

SNCF La Radio

When we know, you know

16/09/2010

Real-time service information

All you need to know about SNCFDIRECT

10/09/2010

Real-time SNCF service information

SNCFDIRECT: 2 million fans!

02/03/2011

Mobile Applications

Happy Blackberry!

16/07/2010

Real-time service information

Roll on Rail Europe!

08/07/2010

Website

Live service info on your mobile!

15/06/2010

SNCFDIRECT

Travelling is easy!

31/05/2010

PRICING STRUCTURE AND TGV SERVICES

Accessibility - TER is setting new standards

19/05/2010

TER website

A 100% accessible website

06/04/2010

accessibility, services

VOYAGES-SNCF.COM

22/12/2009

BUY TICKETS

WHERE TO BUY?

4 topics

An around-the-clock shop

25/07/2007

Buy a ticket via the Internet

By phone - just say 'Billet'

03/07/2007

Ticket by Telephone

Buy your ticket in town

02/07/2007

SNCF Boutiques

At all stations

02/07/2007

Buy a ticket in the station

PRICES AND BENEFITS

7 topics

Good news for families

18/02/2010

Loyalty, family railcard

New - Téoz éco

12/04/2010

Journeys, Téoz

See Europe by train!

27/07/2007

Travel throughout Europe

Families, we love you

18/02/2010

railcards, children, family

Regliss: A new bank card for young people!

10/06/2009

BANKING PRODUCT

Privileges for Frequent Travellers

17/07/2007

Frequent Traveller Card

Spotlight on 3 services

30/04/2010

JVS large family card

SERVICES+

17 topics

Train + hotel

30/04/2010

Hotel reservations

Train + car hire: a great package!

28/06/2007

Car rental

Train + Bicycle

30/04/2010

Bicycle touring

The night is yours with Noctilien

30/04/2010

Ile-de-France night buses

Luggage: take as much as you'd like!

20/12/2011

Baggage service at your door

Your fellow travellers

12/08/2008

Accompaniment service

Accès Plus: mobility guaranteed

30/04/2010

Disability, station development

Let us take care of your children

30/04/2010

Young Travellers Service

Hold the last bus!

22/09/2009

Buses, connections

Tourist trains

30/04/2010

Rail tourism

Choose your atmosphere on board the iDTGV

30/04/2010

Zen, zap

AutoTrain - a great double deal!

30/04/2010

Cars

Reserve your parking space, and avoid a fine!

30/04/2010

Parking reservation

Fines - a click of the mouse and it's paid!

10/06/2009

Penalty fares, fines

Paris for kids with the TGV!

01/10/2008

Discover Paris

Bikers, drive light!

11/02/2009

Motorbike parking

The TER of the future is on track

23/09/2008

mooviTER launch

BUSINESS TRAVELLERS

1 topic

A portal for business travellers

09/03/2011

Business travel & Purchasing

DATA PROTECTION

4 topics

The SNCF Data Protection Representative

13/01/2011

Right to access

13/01/2011

Data collection and processing

05/05/2010

Data processing

Legal framework

13/01/2011

HAVING A PROBLEM?

2 topics

Ticket refund

10/10/2011

Problem? Put pen to paper and we will reply

03/05/2010

Complaints, reimbursement

HOW CAN I KEEP INFORMED?

17 topics

SNCF automated telephone services

11/06/2010

telephone, numbers, service

sncf.mobi - Getting mobile with you

07/10/2008

travel news on your mobile

SNCF Direct app available at the App Store

09/10/2009

iPhone App

A radio station for rail service news

23/12/2009

SNCF Radio station

Ahead of the game... again

05/11/2009

innovation, ecomobility

Vitici - new service for local train users

09/11/2009

itinerary, TER, local trains

Voyages-sncf.com on your iPhone

31/03/2010

Booking, travel

New information services in the Paris region

06/04/2010

Transilien mobile website

107.1 for Transilien traffic news

09/09/2008

Info Trafic in Ile-de-France

TGV services just one click away!

20/08/2008

The TGV widget

In the heart of my town

20/11/2008

SNCF Boutiques

Getting information inside the station

20/11/2008

In-station Information

A phone call away

15/05/2009

Information, tickets, timetables

New TERMobile service!

22/07/2008

Mobile: Itineraries, timetables

Click, clack, thank you TER!

22/05/2008

Departure and itinerary widget

RER: know the traffic by SMS

01/07/2009

Traffic, Transilien, RER

In Ile de France follow Navitia

01/09/2009

Reduce travel time

WHERE CAN I GO BY TRAIN?

4 topics

All Europe by train

08/08/2007

European Railway Card

The train gets around in France

01/08/2007

National Rail Card

Make the most of the Ile-de-France

30/04/2010

Ile-de-France rail network

Citylien: your smart leisure directory

21/04/2008

Ile-de-France outing guide

AT THE STATION

1 topic

The multiservices revolution

25/07/2007

Improvement of stations

LEISURE IDEAS AT YOUR DESTINATION

5 topics

Worth seeing in Europe

30/04/2010

Things to do in Europe

What to see in France

30/04/2010

Things to do in France

What to see in the Region

30/04/2010

Things to do regionally

Franciliens, Citylien, great!

30/04/2010

Outings, Ile-de-France

On yer bike - to Brittany

30/10/2009

interactive map, ter bretagne

BONUS

1 topic

All aboard for the land of words

03/05/2010

Webcast, read, listen

SNCF OMBUDSMAN

1 topic

Contact the SNCF Ombudsman

16/09/2011

Complaints - Ombudsman

ARCHIVES

1 topic

Services that facilitate your voyage.

03/05/2010

Services of the SNCF

Top

High-speed | Accessibility | Group | PSEF | Contacts | Site map | Legal information | Extranet

CLOSE

TRAVEL

ENQUIRIES

TRANSPORT / LOGISTICS

ADVICE / ASSESSMENT

LOYALTY CARDS