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HOW CAN I KEEP INFORMED?
A phone call away
15/05/2009
Information, tickets, timetables
Because the telephone is often still the easiest way to obtain information.... a brief survey of the telephone services offered by SNCF.
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All you need to know about SNCFDIRECT
Happy Blackberry!
Train + hotel
NEWS
55 topics
Partez sans passer par Paris
24/05/2012
Your holidays with 100% Prem's
11/05/2012
First class travel for senior citizens
07/05/2012
100% Prem's offer in May
03/04/2012
The new Saint-Lazare station is now open!
21/03/2012
The more you are, the less you pay!
20/03/2012
We're counting on you!
12/03/2012
100% Prem's TGV Spring Holiday Offer!
14/02/2012
Winter offer: 200,000 TGV tickets
17/01/2012
New TGV catering service
06/01/2012
Viva Italia with TGV!
16/12/2011
TGV Italy
Low fares in 2012 with 100% Prem's
07/12/2011
2 travel for the price of 1
18/11/2011
Promotion
15 days to enjoy travel offers
31/10/2011
Services Promotion
JVS becomes Junior & Cie
04/10/2011
SNCF service
Whirlwind travel through Europe
27/09/2011
TGV is 30 - 300,000 tickets go up for grabs!
13/09/2011
100% Prem's TGV trains for the holidays!
08/09/2011
Take a folding bike on the train
01/09/2011
BIKES ON TRAINS
Electric scooter hire - Paris is your oyster!
01/09/2011
Deaf and hearing-impaired travellers
19/08/2011
travel information disabilities
Head down to Mont Saint-Michel
12/08/2011
A first class summer
01/08/2011
Promotions
Carte Senior deal
01/07/2011
TGV fares at a glance
24/06/2011
prices, fares
Get a change of scenery with TGV!
08/06/2011
Weekend breaks in France with TGV.com
20/06/2011
Weekend break ideas
Cheap travel for 26-59 year olds
01/06/2011
Discount card
12-25 year olds, holidays are here!
01/06/2011
Discount
Summer TGV offer!
30/05/2011
Promotion
See the art of northern France
16/05/2011
Museum discounts in N. France
Programme 'T'
27/03/2011
experiment, information services
First in the 'Vu du Train' series!
14/03/2011
TOURIST GUIDE
Get behind the scenes
12/09/2011
Rail traffic
Keep moving
26/01/2011
SNCF Applilab
Join the Transilien innovation community
06/01/2011
ideas, services
Delay of Lunéa train 4295
04/01/2011
Inquiry report
An eleventh platform for Lyon Part-Dieu
07/12/2010
Platform K - Lyon Part-Dieu Station
First interconnected tram-train service!
06/12/2010
Tram-train, Mulhouse
Step into the age of e-ticketing
02/12/2010
'Grand Voyageur' programme
Box TGV comes to Eastern France
01/12/2010
Wi-Fi, in-train internet
Connecting Brittany with the South
29/11/2010
TGV, Rennes, Montpellier
iDTGV on your iPhone
09/11/2010
Mobile, application
The SNCFDIRECT family is growing
30/09/2010
TER Mobile
Travel with Tania Young
21/09/2010
SNCF La Radio
When we know, you know
16/09/2010
Real-time service information
All you need to know about SNCFDIRECT
10/09/2010
Real-time SNCF service information
SNCFDIRECT: 2 million fans!
02/03/2011
Mobile Applications
Happy Blackberry!
16/07/2010
Real-time service information
Roll on Rail Europe!
08/07/2010
Website
Live service info on your mobile!
15/06/2010
SNCFDIRECT
Travelling is easy!
31/05/2010
PRICING STRUCTURE AND TGV SERVICES
Accessibility - TER is setting new standards
19/05/2010
TER website
A 100% accessible website
06/04/2010
accessibility, services
VOYAGES-SNCF.COM
22/12/2009
BUY TICKETS
HOW CAN I KEEP INFORMED?
17 topics
SNCF automated telephone services
11/06/2010
telephone, numbers, service
sncf.mobi - Getting mobile with you
07/10/2008
travel news on your mobile
SNCF Direct app available at the App Store
09/10/2009
iPhone App
A radio station for rail service news
23/12/2009
SNCF Radio station
Ahead of the game... again
05/11/2009
innovation, ecomobility
Vitici - new service for local train users
09/11/2009
itinerary, TER, local trains
Voyages-sncf.com on your iPhone
31/03/2010
Booking, travel
New information services in the Paris region
06/04/2010
Transilien mobile website
107.1 for Transilien traffic news
09/09/2008
Info Trafic in Ile-de-France
TGV services just one click away!
20/08/2008
The TGV widget
In the heart of my town
20/11/2008
SNCF Boutiques
Getting information inside the station
20/11/2008
In-station Information
A phone call away
15/05/2009
Information, tickets, timetables
New TERMobile service!
22/07/2008
Mobile: Itineraries, timetables
Click, clack, thank you TER!
22/05/2008
Departure and itinerary widget
RER: know the traffic by SMS
01/07/2009
Traffic, Transilien, RER
In Ile de France follow Navitia
01/09/2009
Reduce travel time
SERVICES+
18 topics
Stay together kids!
01/03/2012
Train + hotel
30/04/2010
Hotel reservations
Train + car hire: a great package!
28/06/2007
Car rental
Train + Bicycle
30/04/2010
Bicycle touring
The night is yours with Noctilien
30/04/2010
Ile-de-France night buses
Luggage: take as much as you'd like!
20/12/2011
Baggage service at your door
Your fellow travellers
12/08/2008
Accompaniment service
Accès Plus: mobility guaranteed
30/04/2010
Disability, station development
Let us take care of your children
30/04/2010
Young Travellers Service
Tourist trains
30/04/2010
Rail tourism
Hold the last bus!
22/09/2009
Buses, connections
Choose your atmosphere on board the iDTGV
30/04/2010
Zen, zap
AutoTrain - a great double deal!
30/04/2010
Cars
Reserve your parking space, and avoid a fine!
30/04/2010
Parking reservation
Fines - a click of the mouse and it's paid!
10/06/2009
Penalty fares, fines
Paris for kids with the TGV!
01/10/2008
Discover Paris
Bikers, drive light!
11/02/2009
Motorbike parking
The TER of the future is on track
23/09/2008
mooviTER launch
DATA PROTECTION
4 topics
The SNCF Data Protection Representative
13/01/2011
Right to access
13/01/2011
Data collection and processing
05/05/2010
Data processing
Legal framework
13/01/2011
HAVING A PROBLEM?
2 topics
Ticket refund
10/10/2011
Problem? Put pen to paper and we will reply
03/05/2010
Complaints, reimbursement
TRAVEL GUARANTEE
7 topics
Travel Guarantee
08/03/2012
Information guarantee
08/03/2012
Exchange or Refund Guarantee
08/03/2012
Seat guarantee
08/03/2012
Assistance Guarantee
08/03/2012
Punctuality Guarantee
08/03/2012
Complaints Guarantee
08/03/2012
WHERE TO BUY?
4 topics
An around-the-clock shop
25/07/2007
Buy a ticket via the Internet
By phone - just say 'Billet'
03/07/2007
Ticket by Telephone
Buy your ticket in town
02/07/2007
SNCF Boutiques
At all stations
02/07/2007
Buy a ticket in the station
BUSINESS TRAVELLERS
1 topic
A portal for business travellers
09/03/2011
Business travel & Purchasing
SNCF OMBUDSMAN
1 topic
Contact the SNCF Ombudsman
16/09/2011
Complaints - Ombudsman
ARCHIVES
1 topic
Services that facilitate your voyage.
13/03/2012
Services of the SNCF
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